Extra Help to Travel
We know that for some of our customers, travelling by bus can be a little daunting, so we’ve been working with many disability groups around the UK to design some cards that you can print out and show your driver as a way of discretely asking for a little extra help if you’d rather not ask them out loud.
For example, maybe you’re a little unsteady on your feet so need time to get to your seat before the driver pulls away from the stop or you lip read so need the driver to face you when they speak. Whatever the help you need, these little cards will either already have an appropriate message for you to use, or you can fill in one of the blank ones with your own request for help.
You can download the Extra Help cards here >>
Then just cut out the any cards you want to use and keep them with you when you travel so that you can show them to the driver as you board and they will do all they can to help. Of course you don’t have to use these cards, they are simply there if you’d like to use them.
Travel Alerts
Seafield Road/Anderson Drive/Cromwell Road nightly closures 07 – 14 May
Seafield Road, Anderson Drive Roundabout/Cromwell Road will be closed each night from 19:00 to 05:00 from 07 – 14 May
Service 11A heading from Queens Road to Craigiebuckler
From Queens Road/Anderson Drive Roundabout:
• onto Queens Road
• left onto Springfield Road
• right onto Craigiebuckler Avenue and resume normal route
Service 11A heading from Craigiebuckler to Queens Road
From Craigiebuckler Avenue:
• left onto Springfield Road
• right onto Queens Road and resume normal route
Services 15/15B heading from Union Grove to Countesswells
From Union Grove:
• onto Forest Avenue
• onto Queens Road
• continue along Queens Road
• left onto Springfield Road
• Service 15B turn right at the traffic lights and resume normal route
• Service 15 continue straight ahead and resume normal route
Services 15/15B heading from Countesswells to Union Grove
From Springfield Road:
• continue onto Springfield Road
• right onto Queens Road
• onto Forest Avenue
• onto Union Grove and resume normal route
Nearest stops will be:
Service 11A - Queens Road, Springfield Road, Craigiebuckler Avenue
Services 15,15B - Union Grove, Queens Road, Springfield Road
Great Southern Road one–way citybound 22 May 09:00 - 14:00
Due to the Big Sing concert being held at Duthie Park between 09:00 and 14:00 on 22 May buses will be required to divert as follows:
Services 17/17A heading to Faulds Gate
From Fonthill Road:
• left onto Whinhill Road
• Great Southern Road
• Holburn Street then follow Service 1 route
• continue down Holburn Street
• Riverside Drive
• King George VI Bridge
• resume normal route
Services 18,18a,18s heading to Faulds Gate/Redmoss
From Holburn Bar:
• Holburn Street and follow Service 1 route
• Holburn Street
• Riverside Drive
• King George VI Bridge
• resume normal route
Nearest stops are:
Service 17,17A heading to Faulds Gate – Whinhill Road, top of Great Southern Road
Service 18 heading to Kincorth – Holburn Street
Victoria Bridge/Market Street Evening restrictions 28 to 30 May
Due to road works at the junction of Market Street/Victoria Bridge, services will be required to divert each night from 18:30 – 06:00 on 28,29 and 30 May.
Service 3/3A/12/15 heading from Guild Street to Torry
From the end of Market Street right onto North Esplanade West then:
• 1st exit onto Queen Elizabeth Bridge
Service 3/3A/15
• 3rd exit onto Wellington Road and resume normal route
Service 12
• 2nd exit onto Menzies Road
• right onto Victoria Road and resume normal route.
Service 3/3A/12/15 heading from Torry to Guild Street
At the end of Victoria Bridge left onto North Esplanade West then:
• 4th exit and back onto North Esplanade West
• left back onto Market Street and resume the normal route.
Nearest stops are:
Service 12 heading to Torry will be Menzies Road, Victoria Road
Services 3,3a,15 heading to Cove/Torry will be Market Street/ Wellington Road
St Andrew Street one-way heading to George Street - Nightly 21 – 24 May
St Andrew Street will be one-way heading to George Street only each night 18:30 – 06:00 from 21 to 24 May.
Services will divert as follows:
Service 17/17A/172/19 heading from Broad Street to Newhills/Dyce/Tillydrone
Normal service
Service 17/17A//172/19 heading from Newhills/Dyce/Tillydrone to Union Street
From Powis Terrace:
• down George Street to Hutcheon Street
• left onto Hutcheon Street
• 4th exit onto Gallowgate
• resume the normal service
Nearest stops: Hutcheon Street, Gallowgate
Whitestripes Avenue closed heading to Asda from 13 to 18 May - Service 32B
Due to Whitestripes Avenue being one way from 07:00 on 13 May until 16:30 on 18 May.
Service 32B heading from Laurel Drive to Oldmachar Academy will divert as follows:
From the Roundabout:
• 3rd exit onto the Parkway
• 1st exit onto Scotstown Road
• left onto Jesmond Drive
• continue along Jesmond Drive and stop just after Asda.
Albyn Place Emergency closure 25 April – 10 May
There will be an emergency one-way restriction on Albyn Place from Queens Cross to Prince Arthur Street, heading to Holburn Junction only from 08:00 on 25 April – 17:00 10 May
Service 11/11A heading from Queens Road to Holburn Junction
From Queens Cross Roundabout:
• 3rd exit onto Carden Place
• right onto Prince Arthur Street
• left onto Queens Road and resume normal route.
Service 13 heading from Fountainhall Road to Holburn Junction
From Fountainhall Road:
• 1st exit onto Carden Place
• right onto Prince Arthur Street
• left onto Queens Road and resume the normal route
Queens Road one way heading to Woodend 06 – 07 May
Queens Road will be one way heading to Woodend only between Forest Road and Spademill Road from 09:00 on 06 May until 09:00 on 07 May.
Services heading to the city centre will divert as follows:
Service 11 heading from Woodend to Holburn
From the last stop before Anderson Drive:
• 1st exit onto Anderson Drive
• 3rd exit onto Kings Gate
• right onto Forest Road
• 1st exit onto Queens Road
Service 11A heading from Craigiebuckler to Holburn
From Seafield Road:
• 2nd exit onto Cromwell Road
• 1st exit onto Forest Avenue
• 3rd exit onto Queens Road and resume normal route
Nearest stops -
Service 11 - Queens Road before Anderson Drive, Queens Road after Forest Road
Service 11A - Cromwell Road, Queens Road after Forest Road
May Bank Holiday
Bank Holiday service levels will be operating on Monday 6th May
A summary of the services can be found below:
Monday 6th May - A bank holiday timetable will operate. (Services 20 will operate a Saturday Service)
Links Road/ Urquhart Road closures 15 April – 3 July
Links Road/ Urquhart Road will see closures due to works by SGN from 07:00 on 15 April until 18:00 on 03 July.
Services will divert as follows:
Phase 1 : 07:00 15 April until 18:00 27 May
Service 13 heading to Seaton will divert from Constitution Street via Links Road, Boulevard, Beach Esplanade and resume the normal route
Service 13 heading to Scatterburn will divert from Urquart Road via Links Road, Boulevard, Beach Esplanade and resume the normal route
Nearest Stops:
Urquhart Road, Beach Esplanade
Phase 2: 18:00 27 May until 18:00 03 July
Service 13 heading to Seaton will divert from Links Road via Constitution Street, Park Street, Park Road, and resume the normal route
Service 13 heading to Scatterburn will divert from Park Road via Park Street, Constitution Street, Links Road and resume the normal route
Nearest Stops:
Links Road, Park Road
Great Southern Road/Holburn Street closed 19 March until further notice - Services 17,17A,18,18A,18S,172
Great Southern Road/Holburn Street will be closed heading from Kincorth to the City Centre.
Buses will divert as follows:
Services 17,17A,18,18A,18S,172 heading from Union Street to Faulds Gate/Kincorth
Normal Service
Services 17,17A heading from Kincorth to Broad Street
From the King George V1 Bridge:
• left onto Riverside Drive
• left onto Holburn Street
• 3rd exit at the roundabout onto Anderson Drive
• right onto Great Western Road
• continue onto Willowbank Road
• right onto Albury Road
• left onto Caledonian Place
• continue across the junction and continue on Caledonian Place
• left onto Ferryhill Road and resume the normal route
Services 18,18A,18S,172 heading from Duthie Park to Broad Street
From the King George V1 Bridge:
• left onto Riverside Drive
• left onto Holburn Street
• 3rd exit at the roundabout onto Anderson Drive
• right onto Great Western Road
• left onto Holburn Street and resume the normal route